Who wouldn’t like to have their website rank in the number one spot of a Google search? It makes you feel like you’re top dog … king of the hill … master of all you survey. But there’s a catch, …
Archive for: June 2010
What do you do if you’re a Reputation Management company that gets slammed with a bunch of negative reviews online?
Well, that’s what happened not too long ago to several companies in this business, myself included. Somebody had posted negative comments …
Nearly every business is going to have an unhappy customer from time to time. Often, it’s a complaint that’s easily fixed with a quick refund, a replacement item, or better customer service.
Still, you can’t please everyone. And nowadays it’s too …
How dependent is your company on online marketing or online sales? And how dependent are you on having potential customers find you through an online search?
I know of many companies that get more than half their revenue from online sales. …
If you participate in online forums, you may see a negative posting about your company. In fact, some forum participants can get downright nasty, even saying things that are completely untrue.
Now, since you’re sitting right there at the keyboard while …